This is due to the Oracle 12C installation not done by local ID "ORACLE" as mentioned in Oracle 12C upgrade guide (Based on Windows Server) Item 3.1 from the upgrade guide mentioned to create Oracle Installation User for software installation. Using domain\adm to install Oracle 12C software is not recommended Assumed that you are performing the Oracle Upgrade from Windows platform Solution: 1. Create "oracle" local user Command: net user /add Oracle Welcome1 /fullname:"Oracle Installation User" /comment:"Administrator for Oracle Software Installation and Patching" 2. Assign group to "oracle" user Command: net localgroup administrators Oracle /add 3. Log off and login again as local ID "Oracle" with password Welcome1 4. Rerun the Oracle 12C software installation.
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