Linux/UNIX 11gR2/12cR1
1. Execute the following as root user:
# script /tmp/diag.log # id # env # cd <temp-directory-with-plenty-free-space> # $GRID_HOME/bin/diagcollection.sh # exit
The following .gz files will be generated in the current directory and need to be uploaded along with /tmp/diag.log: crsData_<hostname>.tar.gz, ocrData_<hostname>.tar.gz, oraData_<hostname>.tar.gz, coreData_<hostname>.tar.gz (only --core option specified) os_<hostname>.tar.gz
Please ensure all above information are provided from all the nodes.
Linux/UNIX 10gR2/11gR1
1. Execute the following as root user:
# script /tmp/diag.log # id # env # cd <temp-directory-with-plenty-free-space> # export OCH=<CRS_HOME> # export ORACLE_HOME=<DB_HOME> # export HOSTNAME=<host> # $OCH/bin/diagcollection.pl -crshome=$OCH --collect # exit
The following .gz files will be generated in the current directory and need to be uploaded along with /tmp/diag.log:
crsData_<hostname>.tar.gz, ocrData_<hostname>.tar.gz, oraData_<hostname>.tar.gz, coreData_<hostname>.tar.gz (only --core option specified)
2. For 10gR2 and 11gR1, if getting an error while running root.sh, please collect /tmp/crsctl.*
Please ensure all above information are provided from all the nodes.
Windows 11gR2/12cR1:
set GRID_HOME=<11gR2_GRID_HOME> %GRID_HOME%\perl\bin\perl %GRID_HOME%\bin\diagcollection.pl --collect
The following .zip files will be generated in the current directory and need to be uploaded:
crsData_<timestamp>.zip, ocrData_<timestamp>.zip, oraData_<timestamp>.zip, coreData_<timestamp>.zip (only --core option specified)
Windows 10gR2/11gR1
set ORACLE_HOME=<DB_HOME> set OCH=<CRS_HOME> set ORACLE_BASE=<oracle-base> $OCH%\perl\bin\perl %OCH%\bin\diagcollection.pl --collect
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