ORA-15097: cannot SHUTDOWN ASM instance with connected client (process

admin

ORA-15097: cannotSHUTDOWN ASM instance with connected client (process
string)
Cause: A SHUTDOWN command was issued to an ASM instance thathad one or
more connected clients.
Action: Stopall clients that are using this ASM instance and retry the
SHUTDOWN command. Alternatively, use the SHUTDOWN ABORT command.
Note that issuing the SHUTDOWN ABORT command to an ASM instance results
in abormal termination of all RDBMS instances connected to that ASM instance.
One of the active clients has been listed in the error message. Query theV$ASM_
CLIENT fixed view in an ASM instance or use ASMCMD LSOF to list all active
clients.