Installation Of 11GR2 Client Fails On Windows 7 64-bit : "INFO: Get View Named [SummaryUI]" (Doc ID 1515344.1) To BottomTo Bottom
In this Document
Symptoms
Changes
Cause
Solution
References
APPLIES TO:
Oracle Universal Installer - Version 11.2.0.1 and later
Oracle Database - Enterprise Edition - Version 11.2.0.1 and later
Oracle Database - Standard Edition - Version 11.2.0.1 to 11.2.0.3 [Release 11.2]
Oracle Database Cloud Schema Service - Version N/A and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Microsoft Windows (32-bit)
Microsoft Windows x64 (64-bit)
SYMPTOMS
Install of 11gR2(11.2.0.1.0) client on Microsoft Windows 7 64bit .
The installation OUI window crashes/disappears after the pre-requisite check.
The last message shown in the install log file is:
"INFO: Get view named [SummaryUI]"
CHANGES
The install user is already added to the Windows local administrator group.
CAUSE
The install user does not have write privilege to c:\ directory.
SOLUTION
1. The write privilege/access rights of the user can be verified by executing the following command from the command prompt :
set > c:\info-oracle.txt
This command should create the file c:\info-oracle.txt successfully.
2. If the file does not get created make sure the installation user has full administrator rights to the server
or
3. Perform the installation as the "local administrator" user.
4. If above solution does not works, check if you have OS level java installed and issue OUI as mentioned below: